Cleaning Services for Aged Care & NDIS Providers
- All In One Partner
- 100% Local Team
- Family Owned & Operated
With a hands-on Mackay team, we provide the reliability, continuity, and compassion only a truly local partner can offer.
See how our family values, local
pride, and commitment have shaped McEwans into a trusted partner.
Services
Reliable, scheduled cleaning that keeps workplaces compliant and presentable.
Fresh, flexible house cleaning tailored to your routine and priorities.
Get the full picture of what we do and how we do it
Clean, Safe and Dignified Environments for Every Individual
In aged care and disability support, a clean environment is about more than appearance — it’s about wellbeing, dignity, and trust. Every surface, every room, and every routine contributes to how residents and clients feel in their space.
At McEwans, we support aged care facilities, NDIS providers, and community services across Mackay with dependable, compassionate cleaning that keeps people safe, comfortable, and respected. We take care of the details so your team can focus on care.
Why Cleanliness Matters in Care
People who rely on care services deserve environments that feel calm, healthy, and uplifting. But with constant activity, shared spaces, and varying health needs, maintaining those standards can be challenging.
Inconsistent cleaning can quickly lead to odours, infection risks, or discomfort — all of which affect wellbeing and confidence in your service. Families, staff, and clients notice when standards slip, and even small lapses can make vulnerable people feel unsettled.
Clean, well-maintained surroundings don’t just protect health — they support pride, peace of mind, and daily comfort for everyone who lives and works within them.
How We Support Aged Care & NDIS Facilities
Every site and support service operates differently. Some require daily attention in high-traffic areas, while others need discreet, flexible support around staff schedules, client routines, or visiting hours.
McEwans tailors programs around your site’s rhythm — whether that’s a residential aged care facility, supported living environment, or community centre. Our staff are fully trained in infection control, cross-contamination prevention, and safe cleaning for sensitive environments.
We work respectfully and quietly, ensuring residents and clients are treated with kindness and care at all times. The same familiar faces visit regularly, building trust and understanding over time.
Typical areas we maintain include:
- Resident rooms and communal spaces
- Bathrooms, kitchens, and dining areas
- Reception and administrative offices
- Therapy and medical support areas
- Outdoor paths, seating, and shaded spaces
- Periodic deep cleans or specialist services as needed
Our Approach: Compassion, Consistency and Care
We know the difference that calm, consistent service makes in a care setting. Every McEwans cleaner is inducted in site protocols and trained to work with empathy and respect for personal space. Supervisors carry out checks and communicate directly with facility managers to ensure standards are maintained without interruption.
We can coordinate around medication rounds, meal times, or rest periods to keep the environment comfortable and peaceful. When additional support is required — such as deep cleaning, odour management, or exterior maintenance — we manage it all under one roof, ensuring seamless delivery and accountability.
Our goal is simple: safe, hygienic spaces that make people feel at home.
Get a clear, itemised price with scope and timelines upfront.
The Risks of Getting It Wrong
- Health Risks: Increased exposure to bacteria, mould, and cross-contamination.
- Comfort & Dignity: Residents and clients lose confidence in their surroundings.
- Staff Morale: Carers end up spending time managing mess instead of delivering care.
- Reputation & Compliance: Families, auditors, and funding bodies notice when standards slip.
For Every Industry.
Why Aged Care Providers Choose McEwans
- Local & Reliable: Family-owned and operated right here in Mackay.
- Trained & Respectful Staff: The same familiar faces, inducted and experienced in care environments.
- Compliance-Aware: Aligned with infection control and safety requirements.
- All-In-One Partner: From daily cleaning to floors, windows, and exteriors — one provider, one standard.
- Flexible & Empathetic: Cleaning programs designed around routines, not the other way around.
How We Maintain Standards
- Regular supervision and quality checks
- Safe product selection and chemical data sheets available on request
- Inductions tailored to each facility’s access and safety rules
- 24/7 flexibility for urgent support or responsive cleans
- Open communication with management and coordinators